How to Interview Managed Services Providers in My Location

How to Interview Managed Services Providers in My Location

How to Interview Managed Services Providers in My Location

Okay, so youre thinking about hiring a managed services provider (MSP) in your area? How to Understand Managed Services Agreements Near Me . Smart move! managed it security services provider But, like, how do you even start interviewing them? It can feel overwhelming, right? managed services new york city Dont sweat it, Ive been there.


First things first, figure out what you actually need. I mean, seriously, what problems are you hoping an MSP will solve? managed services new york city Is it constant computer glitches? Security nightmares? Or just the feeling that your IT is a chaotic mess? (Been there too!). Make a list, be specific.

How to Interview Managed Services Providers in My Location - managed service new york

This is your "wish list" for potential MSPs.

How to Interview Managed Services Providers in My Location - check

This keeps you from getting distracted by shiny features you dont even need, ya know?


Next, find some candidates! Google is your friend, obviously.

How to Interview Managed Services Providers in My Location - managed it security services provider

Search for "managed services providers [your location]" but dont stop there. Ask your network! Other businesses in your area, particularly those in similar industries, might have great recommendations. Word of mouth is powerful, and theyve already done some of the legwork! Check out online directories too, but be careful and read reviews.


Now for the interviews!

How to Interview Managed Services Providers in My Location - check

Treat it like a first date (but, you know, for business). Come prepared with your wish list. managed service new york Ask open-ended questions! Dont just ask "Do you offer backups?" managed service new york ask "How does your backup system work, and whats your recovery time objective?" check See the difference? managed services new york city You want them to explain their process.


Some crucial questions to ask (and really listen to the answers):



Dont be afraid to ask "dumb" questions. managed it security services provider Seriously! Its better to be clear now than to be confused (and possibly ripped off!) later. Pay attention to their personality and communication style. Do they explain things in a way you understand, or do they just throw around jargon to confuse you? You gotta work with these people, so make sure you vibe with them, or at least, that theyre reasonably pleasant!


After the interviews, compare your notes. Which MSP seemed the most knowledgeable, responsive, and trustworthy? Which one best understood your needs? (And, of course, which one fits your budget?).


Finally, dont rush into anything! Get a detailed proposal from your top choice, review it carefully, and dont be afraid to negotiate. This is a big decision, so take your time and make sure youre making the right choice for your business.

How to Interview Managed Services Providers in My Location - managed service new york

Good luck!