How to Troubleshoot Common Network Issues with Managed Support in NYC

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How to Troubleshoot Common Network Issues with Managed Support in NYC

Okay, so youre in NYC, right?

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And your network is acting up.

How to Troubleshoot Common Network Issues with Managed Support in NYC - managed it security services provider

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Ugh, the worst, especially when youre paying for managed support! Its like, why am I even paying you guys if my internet feels like its running on dial-up from the 90s?


But, before you totally lose it and start throwing your router out the window, lets talk about troubleshooting. check check See, even with managed support, understanding the basics can save you time (and probably some sanity). First thing, is it just you?

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    Ask your colleagues, are they having the same problem? managed services new york city If so, its probably a network-wide thing, and you should definitely be bugging your managed support provider.

    How to Troubleshoot Common Network Issues with Managed Support in NYC - managed services new york city

      Thats what you pay them for!


      If its just your computer, though, start with the obvious. Is your ethernet cable plugged in?

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      Seriously, Ive seen that happen. Is the Wi-Fi connected? Maybe try restarting your computer. check I know, its the oldest trick in the book, but it works surprisingly often.


      Then, think about what you were doing when the problem started. managed services new york city Did you just install some new software? Download a massive file? Sometimes, things like that can mess with your network connection. check managed it security services provider If you can undo whatever you did, give it a shot.


      And heres a thing your managed support should be looking at, but you can check too: IP addresses. Is your computer even getting an IP address? If its not, thats a pretty big clue. You can usually find this in your network settings. If its a weird IP address (like 169.254.x.x), that means your computer isnt talking to the network properly.


      Finally, dont be afraid to actually talk to your managed support team! Be clear about whats happening, what youve already tried, and any error messages youre seeing. managed it security services provider The more information you give them, the faster they can fix the problem.

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      managed it security services provider And if theyre not being helpful, thats when you start thinking about finding a new provider! Getting a reliable network in NYC is crucial!