What is the Difference Between IT Support and Managed IT in NYC?

What is the Difference Between IT Support and Managed IT in NYC?

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Okay, so you're in NYC (big apple!), and you're scratching your head wondering what the heck is the difference between IT Support and Managed IT?

What is the Difference Between IT Support and Managed IT in NYC? - check

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I get it, it can be confusing. Like, are they the same thing? Are they totally different? Let's try to break it down in a way that doesn't sound like a robot wrote it, alright?


Think of IT Support, or maybe you've heard it called "break-fix," as your friendly neighborhood handyman for your computer stuff. Something breaks?

What is the Difference Between IT Support and Managed IT in NYC? - managed it security services provider

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You call them. Your printer is spitting out gibberish? You call them. Your email decided to take a permanent vacation? You. call. them. They come, they fix, they bill you. It's reactive, meaning they're responding after something goes wrong.

What is the Difference Between IT Support and Managed IT in NYC? - managed services new york city

    It's like waiting for your car to break down before taking it to the mechanic. Not exactly proactive, is it?


    Now, Managed IT (and this is the key difference), is like having a whole team of mechanics constantly looking under the hood of your car (your business, in this analogy). They're not just waiting for things to break; they're actively monitoring your systems, patching software, checking for security threats, and generally making sure everything is running smoothly. They're trying to prevent problems before they even happen! It's a proactive approach, which can save you a boatload of headaches (and money!) in the long run.


    So, IT Support is more of a short-term, "I need this fixed right now!" kind of relationship. Managed IT is a longer-term partnership focused on keeping your entire IT infrastructure healthy and secure. They often offer services like cloud management, data backup, and disaster recovery, things that go way beyond just fixing a broken printer (though they probably do that too!).


    Essentially, you pay a regular fee for Managed IT, usually monthly, and that covers a range of services. With IT Support, you pay by the hour or by the incident. Which one is better? Well, it depends on your business needs and budget.

    What is the Difference Between IT Support and Managed IT in NYC?

    What is the Difference Between IT Support and Managed IT in NYC? - check

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      If you're a small business with very basic IT needs, IT Support might be sufficient. But if you rely heavily on technology and can't afford downtime, Managed IT is definitely something you should consider.

      What is the Difference Between IT Support and Managed IT in NYC? - managed service new york

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      It's an investment, really!


      Hope that clears things up a bit!

      What is the Cost of Managed IT Services in NYC?