Okay, so you're in NYC (big apple!), and you're scratching your head wondering what the heck is the difference between IT Support and Managed IT?
What is the Difference Between IT Support and Managed IT in NYC? - check
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Think of IT Support, or maybe you've heard it called "break-fix," as your friendly neighborhood handyman for your computer stuff. Something breaks?
What is the Difference Between IT Support and Managed IT in NYC? - managed it security services provider
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What is the Difference Between IT Support and Managed IT in NYC? - managed services new york city
Now, Managed IT (and this is the key difference), is like having a whole team of mechanics constantly looking under the hood of your car (your business, in this analogy). They're not just waiting for things to break; they're actively monitoring your systems, patching software, checking for security threats, and generally making sure everything is running smoothly. They're trying to prevent problems before they even happen! It's a proactive approach, which can save you a boatload of headaches (and money!) in the long run.
So, IT Support is more of a short-term, "I need this fixed right now!" kind of relationship. Managed IT is a longer-term partnership focused on keeping your entire IT infrastructure healthy and secure. They often offer services like cloud management, data backup, and disaster recovery, things that go way beyond just fixing a broken printer (though they probably do that too!).
Essentially, you pay a regular fee for Managed IT, usually monthly, and that covers a range of services. With IT Support, you pay by the hour or by the incident. Which one is better? Well, it depends on your business needs and budget.
What is the Difference Between IT Support and Managed IT in NYC?
What is the Difference Between IT Support and Managed IT in NYC? - check
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What is the Difference Between IT Support and Managed IT in NYC? - managed service new york
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- managed it security services provider
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Hope that clears things up a bit!