United States
Not every problem can be diagnosed with remote assistance. Mechanical issues or questions that require the human eye are still common. Voortman machines are shipped with high definition web cameras and software; allowing Voortman employees to directly experience the activity at the installation without the need to leave the office. The webcam has significant value in foreign countries or in situations where language might be a barrier to effectively communicate the issue.
A 5-axis single torch CNC beam-coping machine is a machine that uses only one torch for all coping. One torch can be used to cope a beam. The torch will cut the web, then move on the flanges. It moves from one end of the web to the other in a sequential fashion. The 5-axis torch can move in an almost unlimited number of directions and places, making it possible for even the most difficult of jobs. The 5-axis torch allows for double miter/bevel cut on both flanges and web, something that multi-torch units are unable to do.