Top 5 Questions to Ask Before Hiring an MSP in NYC

Top 5 Questions to Ask Before Hiring an MSP in NYC

Top 5 Questions to Ask Before Hiring an MSP in NYC

Okay, so youre thinkin bout hirin a managed service provider (MSP) in the Big Apple? check Smart move! But dont just jump in headfirst, ya know? NYCs a jungle, even for tech. Before you sign on the dotted line, you gotta ask some tough questions. managed services new york city Here are, like, the top five, no-nonsense inquiries, you should really consider.


First off, "Whats your experience with businesses like mine?" It aint enough for them to just say they handle "small businesses." Do they get your industry? Do they understand the unique needs of, say, a law firm versus a trendy SoHo boutique? If they havent worked with someone similar, it probably wont be a good fit.


Secondly, inquire "How do you handle security?" managed it security services provider This is, like, super crucial. managed it security services provider check Cybersecurity is no joke, especially in a city like New York. You dont want some fly-by-night operation leaving your data vulnerable (to ransomware, phishing, the whole shebang). Ask em specifics: what security protocols do they use? Whats their incident response plan?

Top 5 Questions to Ask Before Hiring an MSP in NYC - managed service new york

Do they offer employee training?


Third, "Whats your response time for issues?" When your server crashes or your email goes down, you cant be waitin around for hours! managed service new york Get a clear understanding of their service level agreements (SLAs). managed service new york Whats their guaranteed response time for different types of problems? How do they handle after-hours emergencies? Aint nobody got time for downtime!


Fourth, "Whats included in your service agreement, and whats not?" Transparency is key, folks. managed services new york city Dont let em bamboozle you with hidden fees or services that arent covered. Get a detailed breakdown of everything they offer, and specifically ask about things that might be extra (like, you know, cloud migration or specialized software support). No surprises, please!


Finally, ask, "Can I get references from current clients?" A reputable MSP shouldnt hesitate to provide references. Talk to those clients and see what their experience has actually been like. Ask about the good, the bad, and the ugly. Dont just take the MSPs word for it.


Hiring the right MSP can be a game-changer, but only if you do your homework! These questions arent exhaustive, but theyll give you a solid foundation for making an informed decision. Good luck, and hey, dont get hustled!

Choosing the Right MSP in NYC: A Comprehensive Guide

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