Employee training and awareness, it's like, super important when you're talkin' 'bout IT support (especially for mobile devices!). The Value of Proactive IT Support: Preventing Problems Before They Occur . managed it security services provider Think of it this way, you can have all the fanciest security software and policies in the world, but if your employees are clicking on dodgy links or sharing passwords like they're candy, well, you're gonna have a problem.
A consultant, like me, needs to make sure the training isn't just some boring slideshow no one pays attention to. managed services new york city It's gotta be engaging! Think real-world scenarios, like, "What do you do if you get a weird text message asking for your login details?" or "How do you spot a fake Wi-Fi network at the coffee shop?"
And awareness isn't a one-time thing, neither. managed it security services provider check It's gotta be ongoing. check Regular reminders, maybe even some fun quizzes or simulated phishing emails (with permission, of course!), to keep people on their toes. We gotta drill it into their heads that their phone or tablet isn't just for TikTok; it's a potential security risk if not handled correctly!
Plus, different employees need different kinda training. The CEO probably don't need to know the nitty-gritty technical stuff, but they do need to understand the importance of mobile security from a business perspective. The sales team, who are always on the road, need to be extra careful 'bout public Wi-Fi and lost devices. One size fits all won't work here.
So yeah, employee training and awareness, it's a critical piece of the puzzle when securing a mobile workforce. Don't underestimate it! It can save you a world of headaches (and money!) down the road!