Okay, so you wanna know about how fast MDR (Managed Detection and Response) teams in New York City are at, like, jumping on incidents, right? Well, lemme tell ya, its kinda a tricky question to answer definitively. Theres no, like, official city-wide report card floating around.
Think about it. Every companys different, right? (Duh). managed service new york They got different tech, different budgets, and different kinds of threats hitting em. A small accounting firm aint gonna be facing the same kinda stuff as, say, a major financial institution downtown. So, their MDR needs, and therefore their response times, are gonna vary wildly.
Also, what even counts as an "incident?" Is it just a suspicious email? check Or a full-blown ransomware attack? The severity is gonna seriously impact how long it takes to respond. A false positive (when something looks bad but isnt) will naturally take less time to resolve than, oh I dont know, a server being actively exploited by hackers.
That being said, we can make some educated guesses.
In a high-pressure environment like NYC, where businesses are constantly targeted, youd hope that MDR providers are on their A-game. managed it security services provider Competitions fierce, and reputation matters. So, Id wager that the better MDR services in the city are probably aiming for detection times in the single-digit minutes, and containment (stopping the bad stuff from spreading) within a few hours. managed it security services provider But again, thats just an educated guess, based on industry benchmarks and the unique challenges of the NYC threat landscape.
Honestly, the best way to get a real answer would be to talk directly to some MDR providers who operate in NYC, and ask them specifically about their SLAs (Service Level Agreements) and average response times for different types of incidents. Just dont expect them to give you the keys to the kingdom, they are most likely not going to say everything. Theyll probably be a bit cagey, but you can at least get a better feel for whats realistic. And dont forget to ask about their incident handling process too!