Hiring an in-house receptionist might seem like the solution to these tasks, but it can add up to a significant amount of expense in terms of salary, benefits, and training. What are Two Disadvantages of Acquiring a Virtual Receptionist. If you want to be confident that the virtual assistant you're hiring is dependable and trustworthy and has experience in your industry, think about doing a background check and requesting references from previous clients. Hiring remote workers means you don't have to pay for physical office space or equipment, and you can save money on benefits and taxes. Practices with a high patient volume or those that offer emergency services may find this to be very helpful. Remote workers known as virtual medical receptionists offer front-office assistance to medical offices by taking phone calls, setting up appointments, and managing patient information. Make sure the virtual receptionist you select is knowledgeable about the specific laws and regulations that apply to your office, as well as having the requisite training and expertise.
                                                                         
 Is virtual assistant same as BPO