What is Break-Fix IT Support?

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What is Break-Fix IT Support?

Okay, so, whats this "break-fix IT support" thing everyone keeps talkin about?

What is Break-Fix IT Support?

What is Break-Fix IT Support? - managed services new york city

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Well, basically, imagine your computer (or, like, your whole network) is a car. Break-fix is like taking your car to the mechanic after its already broken down. managed it security services provider Not preventative maintenance, yknow?

What is Break-Fix IT Support?

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Were talkin screeching halt on the highway sorta broken.


Its a pay-as-you-go kinda deal.

What is Break-Fix IT Support? - managed services new york city

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managed it security services provider You dont have some fancy contract or anything.

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Something goes wrong – your printers spittin out gibberish, your emails disappeared into the ether, your servers decided to take a permanent vacation – you call em up. managed services new york city They come (or connect remotely, these days), figure out whats busted, and fix it. You pay for the time they spend fixin it, maybe for parts if theyre needed, and thats that!


Now, the upside is... you only pay when you need help. Seems simple, right?

What is Break-Fix IT Support? - managed it security services provider

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No monthly fees or anything. managed services new york city But, heres the thing.

What is Break-Fix IT Support? - managed service new york

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It can get expensive! (Really expensive!). Cause unexpected problems always seem to pop up at the worst possible moment, and then youre stuck payin whatever they charge.


Plus, since theres no ongoing relationship, they might not know your system as well as someone who, say, manages it regularly. That means it might take longer to diagnose the problem, and longer diagnosis = more money outta your pocket. And, get this, more downtime! (Which also equals less money for your business, potentially).


So, break-fix IT support?

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    Its a viable option for some, especially if youre a small business with very basic IT needs. But, for most businesses, its kinda like playin Russian roulette with your IT infrastructure. Its alright, until its not! There are often better, more proactive ways to keep your tech humming along smoothly!



    What is Break-Fix IT Support?

    What is Break-Fix IT Support? - managed services new york city

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