These businesses offer medical practitioners highly skilled virtual assistants that can aid with scheduling, patient phone answering, and medical transcribing. Companies like PDRMED, Starsky Virtual Medical, and eAssist Dental Solutions are some of the well-known providers of virtual medical assistants. Some states also require national certification, and you may need additional certifications depending on your area of specialization. A VMA's regular duties include maintaining patient records, setting up appointments, processing insurance claims, billing and coding, taking phone calls, buying supplies, and offering patient support. They must be familiar with medical terminologies to understand the patient’s medical history, appointment schedules, keep the records updated, and communicate with patients about lab and test results. Besides, some VMAs can also perform clinical tasks such as taking vital signs, administering medications, and providing patient education. A certificate program in medical assisting or an associate degree in medical assisting is an added advantage. Besides a high school diploma and certification, the qualifications needed to become a VMA include excellent communication skills, attention to detail, time management skills, ability to multitask, strong organizational skills, technical aptitude, and knowledge of medical software and tools. But as technology has advanced, a virtual component has been added to the medical assistant's work description.
Why should we hire you as virtual assistant