What is the difference between break-fix and managed services in NYC?

What is the difference between break-fix and managed services in NYC?

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Okay, so youre wondering what the deal is with break-fix versus managed services in NYC, right? Think of it like this: ones like calling a plumber after your toilet explodes, and the other is like having that plumber on retainer to make sure the toilet doesnt explode in the first place.


Break-fix, its pretty much what it sounds like. Something breaks, you call someone to fix it. Your computers acting wonky? managed service new york Call a tech guy. Your network goes down? Call a different tech guy, maybe. check You pay them by the hour, or by the job, and they come in, put out the fire, and then leave. It's reactive. Its good for emergencies, sure, but it can be a bit of a gamble. You never know when something's gonna go wrong, and you never know how much its gonna cost until after the fact. Plus, all that downtime while you're waiting for someone to show up? That can really hurt your business, especially in fast-paced NYC.


Managed services, on the other hand, is a whole different ballgame. Instead of waiting for things to break, you hire a company to proactively manage your IT infrastructure. They monitor your systems, they run updates, they fix small problems before they become big problems, and they generally keep things running smoothly. It's like having an IT team working for you, but without all the overhead of hiring full-time employees. You pay a fixed monthly fee, usually, and that covers a whole bunch of stuff. Theyll do backups, security updates, maybe even helpdesk support for your employees.


Now, why is this important in NYC? managed services new york city Well, think about it. Businesses here are demanding. They need reliability. They cant afford to be down for hours because of a busted server. Managed services offers a level of predictability and stability that break-fix just cant match. Its about preventing problems, not just fixing them after they happen. Also, let's be real, finding a reliable tech person in NYC when you need one? Forget about it. Everyones busy. Youre probably gonna end up with someone whos either super expensive or not that great, or both.


But, managed services isnt for everyone. If youre a tiny business with like, one computer and you barely use it, break-fix might be enough. You just gotta weigh the risks. A little preventative maintenance can save you a whole lot of headaches and money down the road. So yeah, that's the basic difference.

What is the difference between break-fix and managed services in NYC? - managed service new york

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Ones reactive, the others proactive. Ones like a fire department, the others like a fire marshal. Make sense?

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