Apartment building managers receive services that are quite different from HOA managers and a group of single-detached houses rentals.
This article will explain why preventative maintenance of property is important and offer tips. We also show you how to simplify your processes so that you can provide an exceptional customer experience.
If you're still managing maintenance on an irregular basis, you might want to review your services and processes. You can also revise your strategy so that you include regular maintenance checklists as well as a property management tool to organize everything.
As a property manager you have many responsibilities. It doesn't really matter if your apartment building is multifamily or a single-family home. If you want to keep your property value up and ensure your residents are safe and happy, you must maintain your properties.
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For emergencies, employ a 24-hour answering service that can route calls to you or to an on-call maintenance team.
If a tenant discovers that there is a leak in their ceiling, they can submit a maintenance order through a community portal. The request is made known to the property manager and assigned to a technician. After finding a temporary solution, the technician contacts a plumber to permanently fix the problem.
The resident experience will be enhanced by safe, well-maintained properties. Residents are more likely to want to stay on for longer lease cycles. Great residents mean less vacant properties and happier owners.
You can face serious consequences if you fail to take care of your property. Below is a list.
Landlords need to have information about equipment and property maintenance in order to plan financing for future repairs, equipment purchases, contractor service agreements, replacement purchases, and other financial needs (e.g. windows, roofing, HVAC and plumbing fixtures). These items should be monitored by managers.
If you still manage maintenance on an episodic basis, this is the time to look at your processes and services.
Our goal is to maintain the best outdoor grounds possible, while allowing property owners and managers to manage the bigger picture.
You'll find innovative ways to identify and remove routines that aren't working for you.
You should first make a detailed list of the duties you want your maintenance technician handle. Although many of these are general tasks, it is important that you consider your specific property needs in order to hire the right employee. If your property has an older boiler system, hire someone with experience in similar systems.
Internal and external maintenance, as well as regular cleanings and inspections, are required to ensure that everything is safe and functional. Seasonal maintenance addresses weather and usage requirements, such as raking leaves and closing the pool. Throughout the life of your home, appliances and utilities must be inspected and repaired.