Okay, so youre thinking about bringing in managed services, huh? How to Negotiate a Managed Services Contract in New York City . (Good choice, by the way!). But youre probably also wondering, like, how the heck is that gonna work with your current IT team in NYC?
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First off, communication is, like, key.
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Think of managed services as an extension of your existing team, not a replacement. Like, maybe your team is amazing at day-to-day stuff – help desk tickets, fixing printer jams (ugh), keeping the network running. But maybe theyre not so hot at, say, cybersecurity or migrating to the cloud. Thats where managed services can come in and fill the gaps.
And speaking of filling gaps, its important to define roles and responsibilities, like, really clearly. Whos doing what? Whos responsible for which systems? You dont want two teams stepping on each others toes and causing more problems than they solve. (Think, "Oh, you were supposed to update that server? check I thought they were!"). So, document it all. Make it crystal clear.
Also, dont forget the training! Your IT team might need some training on the new systems or processes that the managed services provider brings in. managed services new york city Its an investment thatll pay off in the long run by improving efficiency and reducing errors.
Finally (and this is a biggie), get everyone to buy in. Make it a collaborative process. Encourage your IT team to work with the managed services provider, share knowledge, and learn from each other. If they see the value that managed services can bring, theyll be much more likely to embrace it.
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