Okay, so youre thinking about getting a managed services provider (MSP) in New York City, huh? How to Scale Your Business with Managed IT Support in NYC . Smart move. But before you sign on the dotted line, you gotta know how to haggle, how to, you know, negotiate that managed services contract. It aint like buying a hot dog (even though those prices are crazy now, I tell ya).
First off, do your research. I mean, really dig. Dont just go with the first MSP that gives you a slick presentation. Talk to other businesses in NYC, especially the ones in your industry. managed service new york See who they use, what they like, what they dont like (and believe me, theres always something they dont like, haha). Knowing what the going rate is, what services are typically included, and what the common pain points are will give you a HUGE advantage.
Next up, figure out exactly what you need. Dont let the MSP sell you the moon if all you need is a decent satellite. Are you worried about cybersecurity?
How to Negotiate a Managed Services Contract in NYC - managed services new york city
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Okay, now comes the fun part: the actual negotiation! Dont be afraid to push back. Seriously. These contracts are usually written in their favor (duh). Look closely at the service level agreements (SLAs). These are crucial. Whats the guaranteed uptime? managed it security services provider Whats the response time for different types of issues? What are the penalties if they dont meet those guarantees? (Make sure there are penalties!) If the SLA is weak, demand better.
And dont forget to talk about the price (obviously). Get multiple quotes. Use those quotes to play the MSPs against each other. "Well, MSP X is offering similar services for X price. Can you match that?" It's a classic tactic, but it works! managed service new york (Most of the time, anyway.) And dont just focus on the monthly fee. Think about the long-term cost. What are the costs for upgrades?
How to Negotiate a Managed Services Contract in NYC - managed services new york city
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Also, pay attention to the contract length. A longer contract might mean a lower monthly rate, but it also locks you in. Are you comfortable committing for, like, three years? Maybe start with a shorter term and then renegotiate later, once youve seen how they perform.
Finally, and this is important, get everything in writing. Dont rely on verbal promises (theyre worth about as much as a snowflake in July, especially in this city). Make sure every single thing youve agreed on is clearly spelled out in the contract. And if youre not comfortable with the legal jargon, get a lawyer to review it.
How to Negotiate a Managed Services Contract in NYC - managed service new york
So, yeah, negotiating a managed services contract in NYC can be a pain. But if you do your homework, know your needs, and dont be afraid to haggle, you can get a good deal and find an MSP that actually helps your business thrive (instead of just draining your bank account). Good luck! Youll need it, haha.