Okay, so youre thinking about getting an IT managed services provider (MSP) in NYC? Smart move! Trying to handle all that tech stuff yourself, especially in a city like New York, is like trying to herd cats. Its a mess, and you probably got way better things to do with your time and money. But, like, how do you even pick the right one? Theres a million of em!
First things first, figure out what you actually need. Are we talking just helpdesk support when your printer explodes (and lets be honest, it will explode at the worst possible time)? Or do you need someone to completely manage your network security, handle cloud migrations, and basically be your whole IT department? Knowing your pain points is, like, step one. Dont just say "everything." Be specific!
Next, do your research. Seriously. Dont just go with the first Google result, especially if it looks like a cheesy ad. Read reviews!
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Then, ask about their experience. How long have they been doing this?
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Dont forget to ask about their response time. If your server crashes at 3 AM on a Saturday, are they gonna answer the phone? Do they have a 24/7 helpdesk? Or are you gonna be stuck twiddling your thumbs until Monday morning, losing money every second? Find out what their service level agreement (SLA) is and make sure it meets your needs.
Pricing is, of course, important. But dont just go for the cheapest option. You get what you pay for, right? A super cheap MSP might cut corners on security or support, and thatll end up costing you way more in the long run.
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Finally, trust your gut!
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